Development/Membership Coordinator (Full-time)
In accordance with the Museum’s Mission Statement, policies and procedures, the Development/Membership Coordinator creates appeals and campaigns, initiates outreach for new prospective partners. Responsibilities also include assisting with exhibition sponsorship, tours, events, and answering incoming calls on general phone lines, transfer or assist callers. This is a full-time position including benefits, and requiring 40 hours per week.
Essential Duties and Responsibilities
The essential duties and responsibilities of the position are outlined below. Other duties may be assigned.
- Create and implement new fundraising campaigns including but not limited to, yearend and lapsed appeals, tribute programs, and general support
- Initiate outreach to prospective partners for corporate membership and campaigns
- Assist Museum Director and Membership Director with finding exhibition sponsors
- Maintain and update the online donation software for donations, campaigns and memberships
- Host/lead events including but not limited to setup and breakdown
- Travel to offsite events (ex. Business Expo, Chamber Mixers, Tourism Outreach etc.)
- Maintain, prep and coordinate volunteers to help send monthly membership renewal letters
- Problem solve member questions and issues
- Brainstorm ideas for Track RSVP’s for events (member and other)
- Prepare and send out corporate renewal packets and membership benefits
- Contact lapsed members
- Write, prepare and send out digital correspondence such as monthly member eNewsletters, invitations etc.
- As directed, disseminate information packets about the Museum to tour group companies
- Prepare and maintain the Membership gift incentive table
- Maintain and update online database with group tour reservations
- Ability to lead group tours of varying sizes
- Contact groups confirming dates, times, etc.
- Perform and complete other related or necessary tasks designated by the Membership Director
- Back up and assist other departments as needed
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Training
Any combination of course work, training and work experience which would provide an opportunity to acquire the skills and abilities listed. Academic course work in business, customer service, marketing or hospitality, or closely related courses would provide such an opportunity. Bachelor’s Degree in Business Administration, Hospitality or Marketing is desired. One or more years work experience in donor/relationship management and fundraising is preferred.
Skills and Abilities
- Knowledge of fundraising or development
- Experience in the use of e-mail marketing software applications, social media sites, databases, spreadsheets, word processing skills, and MS Office applications
- Skills in organizing resources, multitasking, and establishing priorities
- Ability to meet short time frames for efficient fiscal management
- Skills in gathering data, compiling information, and preparing reports
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse work environment
- Ability to speak with ease in front of large & small groups of people
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is
- frequently required to sit, talk, listen
- frequently required to use hands to finger, handle or feel, keyboard and mouse
- occasionally required to stand; walk, sit, squat, kneel, crouch and reach with hands and arms.
- regularly lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds
- occasionally required to climb, balance, stoop, kneel, crouch, and crawl
- frequently required to use close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- occasionally required to drive and/or use employee provided transportation
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to dust and dirt around inventory, disabled individuals in need of a wheelchair, hearing impaired individuals in need of hearing assisted devices, visitor, staff or volunteer injuries and suspicious individuals.
The noise level in the work environment is usually quiet to moderate.
How to Apply
To apply, please send a letter of interest and resume to Renee Donmon, Membership Director, at email@example.com.